Customer Guideline for Jhaena Jewels

1 Guide to **Logging in** to the Site and **Claiming a Product**

Learn how to securely sign in using Facebook and officially claim the item you won during the live stream.

2 Guide to **Checking out** the Product and **Creating Invoice**

Follow these steps to confirm your shipping details and generate your official Jhaena Jewels invoice for payment.

3 Guide to Providing **Proof of Payment** and **Chatting with Admin**

Everything you need to know about uploading your payment receipt and using the built-in chat for final confirmation.